Booking Process in eZee FrontDesk

Booking Guest – A guest who has confirmed their stay, usually with payment or a deposit, ensuring their room is secured.

Booking in eZee FrontDesk refers to securing a room or service in advance for a guest. Below are the steps to make a booking in eZee FrontDesk:

Steps to Make a Booking:

• Access the Booking Module
  • Click on the Navigation Button.
  • Select Front Office.
  • Click on New Booking.

• Initiate a New Booking
  • Click on New Booking.
  • Select the Arrival Date and Departure Date.
  • Enter the number of Adults, Children, and Infants.

• Choose the Room Type 

• Enter Booking Details
  • Input the guest’s personal details such as Name, Contact Information, and Nationality.
  • If the guest has previously stayed, retrieve details from the Guest Profile.

• Select Room Type
  • Select Room Type based on the number of guests.
  • Note the Booking No. and click Ok.
  • If an advance payment is received, enter the details under Payment Information.

• Confirm the Booking
  • Review all entered details.
  • Click on Confirm Booking.
  • A Booking Confirmation Number will be generated for reference.

Viewing & Modifying a Booking:

• To view or edit a booking, navigate to the Booking List.

• Search using the Guest Name or Booking Number.

• Click on the booking to edit details if necessary.